Since September 2012, Absolute has been a Recommended Agency, as certified by RAR.
What makes RAR different and why were so pleased to be associated with it is that its recommendations are based entirely on client feedback, including factors such as client service, creativity, effectiveness, strategic thinking and value for money. We've just had the ratings through for 2013 and we couldn't be more pleased with the results. Not only have we averaged 90% plus for all of the above criteria, our clients have also taken the time to leave some really kind words.
There's a summary below of the results, but we'd also like to take this opportunity to thank everyone who took the time to complete the survey.
- Client service: 93.5%
- Creativity: 93%
- Effectiveness: 92.9%
- Strategic thinking: 92.7%
- Value for money: 89.9%
- On time: 91.6%
- On budget: 94.9%
"Absolute don't leave you waiting. You give them an outline of what you are looking for and the next day you'll hear back from them - they respond instantly and deliver good results. We were very pleased with the speed and design of our branding and settled quickly on a simple but effective logo created in less than a week."
"Always creative and understanding of our needs based on the complexity of the industry that we are in and their design strategy reflects this in what they do."
"As always their work has been fantastic and cannot fault what they do. We will continue to use their services this year and see how we can improve on what we created last year."
"Absolute's great analytical experience and strategic implementation allows them to provide a service package that inevitably saves the customer money in the long run."
"Always first class work they understand seamlessly what we are trying to achieve and our promotional and marketing material has become recognised by our customers and even they can see the improvements over the years since we have started to use Absolute."
"Absolute were fantastic at redesigning our website. They totally understood what our business was about which gave us high level of confidence whilst they redesigned our site. They offered innovative design ideas and gave us a great variety of designs to choose from whilst showing us their previous work to give examples of what can be done. They were always highly professional and very friendly throughout the whole process."
"Absolute understand their clients needs and are up to date with the latest web designs and trends. They have staff who are knowledgeable, helpful and experts in their fields. Since we have been working with Absolute we have really felt that we are in safe hands and we would not hesitate to recommend them."
"Absolute have developed an excellent site for us. Nothing was too much trouble, and as the project developed so did the original brief. Absolute accommodated this change of brief and developed a fantastic site."
"Absolute's understanding of web development is second to none; employing techniques that will future proof your website in the years to come."